PODCASTS

Episode 19 – A Conversation with James Beckwith & Steve AndrewsIn this episode, Steve Andrews, President & CEO of the Western Bankers Association sits down for a chat with James Beckwith, President & CEO of Five Star Bank and its holding company Five Star Bankcorp (Nasdaq: FSBC). Mr. Beckwith is also the Chairman of the Board of Directors of the Western Bankers Association.

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Episode 18 – Online Account Openings with MANTLIn this episode, we chat with the CEO of MANTL, Nathaniel Harley, about online account opening. We discuss the online account opening revolution and what the impact has been for both bankers and customers. Nathaniel shares the biggest opportunities for community banks during these times. Also, we talk about how banks can innovate and still keep their long-standing legacies.

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Episode 17 – Cybersecurity & Multi-Factor Authentication In Today’s Digital WorldIn this episode we speak with Richard Ormond, Stacy Stubblefield, and Thomas Peistrup. Richard Ormond is a Shareholder at Buchalter and Founder & Chairman at Ejudicate, Inc. Stacy Stubblefield is a Co-Founder of Telesign. Thomas Peistrup is General Counsel at InStyler and an Attorney at Tantalo & Adler LLP. We discuss the current state of cybersecurity in today’s digital world and provide some insight on how banks are dealing with these challenges.

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Episode 16 – The Impact of the Evolving Cannabis Industry on BankingIn this episode we speak with Tony Repanich, President and Chief Operating Officer at Shield Compliance. We discuss the current state of the evolving cannabis industry and how it impacts banking. Tony explains the latest developments in Washington D.C. regarding the Safe Banking Act and what this legislation would look like for banks. We also talk about how the pandemic has impacted the cannabis industry and what that could mean for the future. And Tony shares his guidance for bankers as the industry expands.

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Episode 15 – Introduction to Contactless/Touchless Payments with ElavonIn this episode we speak with Jennifer Ferrell, Elavon Director, eCommerce Solutions Consultant, as she shares her insight on the technology trends that allowed businesses to pivot and keep moving forward. We cover the differences between contactless and touchless payments along with all the possible ways to initiate these payments. Also, we talk about how the pandemic might have played a part in forwarding this technology. Jennifer also provides her recommendation for financial institutions that are interested in offering merchant solutions.

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Episode 14 – Transforming the Debt Collections and Recoveries Function with Empathy and PersonalizationThe devastating economic impacts of COVID-19 led financial institutions to implement payment forbearance programs for struggling businesses and consumers. Unfortunately, lenders are now predicting a wave of delinquencies as the pandemic continues. The good news is, there are steps financial services organizations can take to increase their chances of collecting and recovering the funds they loaned.

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Episode 13 – A Conversation with Anita RobinsonIn this episode, we chat with Anita Robinson, a former bank CEO and the first woman to chair the California Bankers Association. Anita shares her story of how she got started in the banking industry. We discuss the challenges Anita encountered while she served as the chair of the California Bankers Association as well as what inspired her to create the legacy event, the Women in Banking Forum. Then, we discuss what makes the Women in Banking Forum so special. Also, we highlight just a few of the many great speakers speaking at this year’s Women in Banking Forum.

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Episode 12 – Introduction to Cannabis Banking with StandardIn this episode, we chat with Robert Baron, Chief Experience Officer at StandardC, about cannabis banking. We discuss where the state of cannabis banking is currently at and how the Safe Banking Act impacts cannabis banking. We discuss the tension between growing a customer base and navigating the challenges of cannabis banking. We also chat about how it is even more important now for banks to know their customers’ customers in this current landscape. And finally we talk about the risks of cannabis banking and how to mitigate those risks with technology and automation.

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Western Bankers Association: Banking Insights, Episode 11 - A Conversation with Steve AndrewsIn this episode, we chat with Steve Andrews, President & CEO of the Western Bankers Association (WBA). Steve shares his background and what prepared him for the job. We discuss some of the challenges that bankers are facing today. Then, we dive into the Payment Protection Program and how this new round is going...

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The Community Bank Podcast: Steve Andrews—CEO of the Western Bankers AssociationIn this episode, industry experts cover key topics on the COVID-19 pandemic and its effect on the banking industry, legislation and the economy.
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Western Bankers Association: Banking Insights, Episode 10 – Online Account Opening with DocFoxIn this episode, we chat with the CEO of DocFox, Ryan Canin, about online account opening. We discuss how the pandemic has forced banks to adapt in this new environment and how online account opening is helping banks adapt in the new environment.
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Western Bankers Association: Banking Insights, Episode 9 - Economic Update From RSM USIn this episode we chat with Brandon Koeser, Financial Services Industry Senior Analyst at RSM US, as he provides us with his economic update. We compare how this economic crisis compares to that of the Great Recession.
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Western Bankers Association: Banking Insights, Episode 8 – Introduction to Payment Processing Technology with FitechIn this episode, we chat with Shawn Dillon, President of Fitech, about how Fitech has been helping banks adapt and innovate during this ever-changing environment.
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Western Bankers Association: Banking Insights, Episode 7 - A Conversation with Virginia VarelaIn this episode, we chat with Virginia Varela, President & CEO of Golden Pacific Bank. We discuss how she got into the banking industry and how banks are doing during these difficult times…
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Western Bankers Association: Banking Insights, Episode 6 – Introduction to Online Account Opening with Newgen SoftwareIn this episode, hear from Ankur Rawat, Associate Director – Products & Solutions, and Rod Skillman, Regional Sales Manager, both from Newgen Software, as they discuss how Newgen Software was able to adapt in this evolving environment to help better serve their clients.
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Western Bankers Association: Banking Insights, Episode 5 – ERM & Baseball: Why We Miss Them BothHear from Mike Cohn, Director of the WolfPAC Solutions Group at Wolf & Company, as we discuss the top five areas that have been significantly impacted during the pandemic. Mike Cohn is then able to creatively tie all of these affected areas back to baseball to help connect the dots.
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Western Bankers Association: Banking Insights, Episode 4 – A Conversation with Steve MillerHear from Steve Miller, President & CEO of Fresno First Bank, as we discuss how his bank handled and how they were able to adapt to the rapidly moving PPP process. Also, we cover how the bank is handling all operation changes as California begins easing shelter-in-place policies.
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Western Bankers Association: Banking Insights, Episode 3 – Introduction to Financial Education by EVERFIIn this episode, we chat with Bria Barker Lee from EVERFI about financial education and how banks can support their communities in these trying times. Also, we discuss the results from a study that EVERFI recently conducted about consumers and their finances.
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Western Bankers Association: Banking Insights, Episode 2 – A Conversation with California State Assemblymember Monique LimónIn this episode, hear from California State Assemblymember Monique Limón as we discuss how the COVID-19 pandemic is impacting policy priorities, the budget, businesses, families, and much more. We also talk about how bankers can continue to support their customers and communities during these trying times.
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Western Bankers Association: Banking Insights, Episode 1 – COVID-19 ResourcesIn this episode, industry experts cover key topics on the COVID-19 pandemic and its effect on the banking industry, legislation, and the economy.
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